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How to make a group booking
1. Contact
call us at +603 8660 4399 to reach our friendly Group Sales Officers
please specify flight number and departure dates correctly
Monday to Friday: 9.00am to 6.00pm
Saturday, Sunday and public holidays: closed
please view our mainpage for promotion details
please view Mainpage > Travel Information > Schedule - for AirAsia’s up-to date flight schedule
2. Booking
upon receiving your request we will quote you the fares
if you agree with the fare/s we will make the flight booking/s accordingly
by when guests will need to pay a non-refundable service fee and deposit as listed in the Service Fee List and Deposit List below per passenger
Full passenger list with I/C and passport numbers must be extended to AirAsia 1 weeks or 7 days before departure.
3 . Payment
call our Group Sales Officers to make payment with your MasterCard or VisaCard
cheque payment can be made to AirAsia's Maybank account
cash payment can be made to AirAsia's Maybank account, Pos Malaysia branches or any of AirAsia's Sales Offices
payments made to AirAsia's Maybank account must be accompanied by a receipt (bank-in slip) to be faxed to AirAsia at +603 87751796 before 1500 hrs
the booking number must be indicated in the bank-in slip for reference
Company Account Holder : AirAsia Berhad
Bank : Malayan Banking Berhad
Bandar Baru Salak Tinggi Service Centre
No 4 & 6, Jalan ST 1C/4
Bandar Baru Salak Tinggi
43900 Sepang
Selangor Darul Ehsan
Malaysia
Account No : 5123 7030 0282
* only company cheques are accepted
* subject to cheque clearance (minimum 3 days)
* personal cheques are not accepted
TERMS AND CONDITIONS OF GROUP BOOKING
Group Bookings: These are governed by specific terms that vary from time to time.
Please contact us for further details.
Deposit fee for group booking (AirAsia’s flight: AK/FD/QZ)
(per passenger, non-refundable)
Country Currency Deposit
Malaysia RM Domestic 90
International 90
Thailand THB Domestic 950
International 950
Indonesia RP Domestic 300,000
International 300,000
Macau MOP 220
Philipines PHP 1,300
Cambodia USD 27
Brunei BND 40
Vietnam USD 27
China CNY 190
Singapore SGD 40
India INR 1,400
Sri Lanka LKR 3,200
Deposit fee for group booking (AirAsia X’s flight: D7)
(per passenger, non-refundable)
Country Currency Deposit
Malaysia RM International 150
Australia AUD International 50
China CNY International 350
Taiwan TWD International 1,500
UK GBP International 30
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