网友
半年前 来自穷游

在Priceline定错酒店,要求waive25刀的罚款。。结果及其的悲剧,在priceline明明是定SANTA BARBARA的酒店,莫名奇妙的BID到了圣玛利亚。。。发邮件给P的人,回来的信和大家都一样。估计他们都有模板了,我心里不愤啊,又回了个邮件,要求WAIVE这25刀,结果人家和我巴拉巴拉一堆,最后来了一句If you follow the instructions and are successful in bo...

7条回答
网友
半年前 来自穷游

中午我也订错了酒店,后来写邮件过去,他们的回复如下:
When we find a travel partner willing to accept your request, we
immediately book the reservation in order to secure your low rate. Our
travel partners provide deeply discounted rates because the reservations
are restricted, which means they cannot be changed, cancelled or
refunded.

We do value your business, and we sent a separate email that contains a
URL that you can use towards your next Name Your Own Price hotel
purchase. Just click on the link inside the email to redeem the $10 per
night up to 5 night's add-on cash. For example, when you want to redeem
the add on cash, if you submit a request for 5 nights, and you name a
price of $25 per night, we will submit your offer price as $35 per night
to our partners. If your request is accepted, you will only be charged
your original price of $25 per night, plus taxes and services fees.
这这这啥意思?我咋没看明白??
求哪位长老帮我看看啊。。 求各位大侠指教啊!谢谢谢谢!!!

网友
半年前 来自穷游

没有honor你的要求,而是给你个coupon。

网友
半年前 来自穷游

当然收,而且就收25美元。Priceline的规则就是你如果重新订,那么会在扣除25美元之后将前一次预订的费用退回。

网友
半年前 来自穷游

我理解还是要收的,之前有长老说过这事

网友
半年前 来自穷游

不过是机票,在Priceline.都已经确认了,也没有买那个可以退票的保险。才恍然大悟,am, pm 搞错了,赶紧给航空公司打电话,他们说只能和priceline联系。又给priceline打,我们也很忐忑,使劲解释是时间搞错了。人家也没太刁难,就给我们退了。
我觉得如果打电话比写邮件可能更有效。

网友
半年前 来自穷游

机票一般24小时内都可以退掉的,酒店没这个说法

网友
半年前 来自穷游

肯定要收25的罚金,我订错后,马上电话打过去,邮件也通过N封,都是这么说的,完成一个新的预订后,PRICELINE有个专门的连接,输入取消的预订和新的预订信息,大概5个工作日内,钱就回卡了

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